GENERAL INFORMATION

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.


DELIVERY LOCATION

Products offered on our website are only available for delivery at certain pin codes across Bengaluru. Any shipments outside of the deliverable pin codes are not available at this point of time.


However, we are continuously working on expanding our delivery services, do feel free to get in touch with us at support@sharusfarm.com or call us at +91-9480909869 in case you want us to deliver to your suburb or community.


DELIVERY TIME

All deliveries at this point of time are made once a week, on Fridays. Orders placed latest by Thursday 3PM will get delivered the next day (Friday).

Any order placed after 3PM on Thursday will be delivered next Friday.


DELIVERY INSTRUCTIONS

You can provide special delivery instructions on the check-out page of our website.


DELIVERY PROCESS
Once our system processes your order, your order is freshly harvested just one day prior to the delivery date & inspected thoroughly to ensure they are in a perfect condition.


After they pass through the final round of quality check, they are packed and handed over to our in-house delivery team.
Our team will then deliver your order to you at the earliest. In case they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue immediately.


PACKAGING OF YOUR ORDER
Once your harvest has been inspected and approved by our quality check team, we then pack them in our eco-friendly food grade packaging material.
We at Sharu’s Organic Farm take safety & sanitisation very seriously. All members of our packaging team always have their mask and gloves on at all times. We strive towards providing you contamination free produce, always.


ORDER TRACKING
You will receive timely updates about your order starting from order confirmation until order delivery.


SHIPPING CHARGES
We have standard shipping charges of Rs.30/- for all our delivery locations.


If you have any questions about our shipping & delivery policy, please contact us at support@sharusfarm.com or +91-9480909869